Robinson Brown Design Ltd - Terms & Conditions of Engagement

Detailed below are our terms and conditions for engagement, the detail as such and conditions under which we work for you.

The Company means Robinson Brown Design Limited.

The Client means the person(s), organisation or company instructing Robinson Brown Design Limited.

Services means any architectural design, measured surveys, planning applications, building regulation drawings, specifications, consultations, project management or associated professional services undertaken by Robinson Brown Design Limited.

An instruction to proceed, whether verbally, electronically or in writing, constitutes acceptance of these Terms and Conditions.

The Company shall exercise reasonable skill, care and diligence in accordance with the standards expected of a competent Architectural Design Consultancy.

The Company does not guarantee that planning permission, building regulations approval or any third-party consent will be granted.

All fees quoted are exclusive of VAT unless otherwise stated.

Unless otherwise agreed in writing, full payment is due at the time of measured survey being undertaken.

Invoices are payable immediately unless otherwise agreed.

Late payments may result in work being suspended.

Interest may be charged on overdue accounts in accordance with the Late Payment of Commercial Debts (Interest) Act where applicable.

The Company reserves the right to recover reasonable debt recovery costs.

Appointments cancelled with more than 48 hours' notice may be rearranged.

Appointments cancelled within 48 hours of the agreed appointment may incur the full measured survey fee.

If the Company attends site and cannot gain access, the measured survey fee remains payable.

All fees paid to Robinson Brown Design Limited are non-refundable.

No refunds shall be issued for:

• Measured surveys
• Design work
• Drawings
• Planning submissions
• Building Regulation packages
• Consultancy
• Advice
• Site visits

The only circumstance in which a refund may be considered is where Robinson Brown Design Limited is found to have materially breached its contractual obligations and is unable or unwilling to remedy that breach within a reasonable period.

Nothing within these Terms seeks to exclude or restrict any statutory rights available to consumers under the laws of England and Wales.

Any work outside the agreed quotation including:

• Additional revisions
• Design changes requested by the Client
• Changes after planning submission
• Amendments resulting from Client instruction
• Structural coordination
• Consultant liaison
• Additional meetings

shall be charged separately.

The Company acts as the Client's agent.

Planning decisions remain entirely at the discretion of the Local Planning Authority.

Planning application fees payable to the Local Authority are not included unless specifically stated.

Approval by Building Control cannot be guaranteed.

Construction remains the responsibility of the appointed contractor.

Where structural engineers, drainage consultants, SAP assessors, ecology consultants or other specialists are required, their fees are payable separately unless included within the quotation.

All drawings, designs, specifications and documents remain the intellectual property of Robinson Brown Design Limited until all outstanding invoices have been paid in full.

No drawings may be copied, altered or used on another project without written permission.